Privacy Policy

1. Introduction

Welcome to Reckless Era. We respect your privacy and are committed to protecting your personal data in compliance with the Nigerian Data Protection Regulation (NDPR) and other applicable privacy laws. This policy explains how we collect, use, and safeguard your information when you visit recklessera.com or make a purchase.

2. Information We Collect

When you interact with our brand, we collect the following:

• Personal Identity Data: Name, email address, shipping and billing addresses, and phone number.
• Transaction Data: Order details and purchase history. (Note: We do not store your raw credit card numbers. All payments are securely processed and encrypted by our payment partner, Squadco).
• Technical & Usage Data: IP address, browser type, device information, and how you navigate our website (via cookies).

3. How We Use Your Data

We use your information exclusively to:

• Process and deliver your orders.
• Manage your "Inner Circle" account and authenticate your logins.
• Communicate with you regarding order updates, tracking, and customer support.
• Send you exclusive drops and marketing (only if you have explicitly opted in, such as joining our WhatsApp community).

4. Data Sharing & Third Parties

We do not sell your personal data. We only share necessary information with trusted third-party services that make our store function:

• Squadco: To securely process your payments.
• Delivery Partners: To ship your physical items.
• Infrastructure Partners: To host our database securely and send automated system emails (e.g., Supabase, Resend).

5. Your NDPR Rights

Under the NDPR, you have the right to request access to your personal data, ask us to correct inaccuracies, or request the complete deletion of your account and data from our servers.

6. Contact Us

For any privacy-related concerns or data deletion requests, please contact our team at customercare@recklessera.com.